crm

CRM的音标是[kəˈreɪm]。

基本翻译：客户关系管理系统。

速记技巧：可以通过使用缩写或简写来快速记忆这个单词，例如将“CRM”看作是“客户关系管理”的缩写。此外，可以使用关联记忆，将CRM与相关词汇（如“客户”、“管理”、“系统”等）联系起来，以便更好地记住它的含义。

CRM（客户关系管理）这个词的英文词源可以追溯到拉丁语“clientelae”，意为“与顾客有关的”。在英语中，这个词被转化为“customer relationship management”，表示对客户关系的管理。

变化形式：在英语中，CRM这个词没有发生明显的变化形式，它就是一个固定的词组。

相关单词：

1. revenue：这个词源于法语，意为“收入”，但在CRM中，它也经常被用来表示公司的销售收入。

2. client：客户的意思，来源于拉丁语“clientulus”，意为“小客户”。

3. service：服务的意思，在CRM中，它通常指的是为客户提供的产品或服务。

4. engage：参与、雇佣的意思，在CRM中，它表示公司与客户之间的互动和关系。

5. relationship：关系的意思，在CRM中，它指的是公司与客户之间的互动和信任关系。

6. loyalty：忠诚、忠诚度的意思，在CRM中，它指的是客户对公司或产品的忠诚度。

7. satisfaction：满意度的意思，在CRM中，它也是衡量客户满意度的指标。

8. retention：保留、留住的意思，在CRM中，它指的是如何留住客户并保持他们的忠诚度。

9. prospect：前景、潜在客户的意思，在CRM中，它指的是寻找新的潜在客户。

10. analyse：分析的意思，在CRM中，它常用来分析客户数据和行为，以更好地理解客户需求和行为。

以上这些单词都与CRM有着密切的关系，它们共同构成了客户关系管理这个概念的重要组成部分。

常用短语：

1. customer relationship management (CRM)

2. lead generation

3. sales pipeline

4. sales forecasting

5. customer retention

6. customer satisfaction

7. customer loyalty

8. cross-sell and upsell

例句：

1. We need to implement a robust CRM system to improve customer relationship management.

2. The company"s sales pipeline is expanding rapidly due to effective lead generation strategies.

3. The sales manager is constantly monitoring the sales forecasting to ensure we meet our targets.

4. By investing in customer retention, we can build a loyal customer base that will generate long-term revenue.

5. Customer satisfaction surveys reveal areas for improvement, which we are working to address.

6. Building customer loyalty through consistent quality and service is key to long-term success.

7. We can cross-sell additional products or upsell existing ones to increase revenue without increasing costs.

英文小作文：

Title: The Importance of Effective CRM Systems

In today"s competitive business environment, having a strong customer relationship is crucial for success. Customer relationship management (CRM) systems play a vital role in maintaining and enhancing this relationship by providing businesses with the tools they need to manage their customer data, generate leads, forecast sales, retain customers, and increase loyalty.

By implementing an effective CRM system, businesses can gain a deeper understanding of their customers, identify patterns and trends, and develop personalized marketing strategies that are tailored to meet their specific needs and preferences. This results in increased sales, higher customer satisfaction, and stronger brand loyalty, which ultimately leads to long-term growth and success.

On the other hand, ineffective CRM systems can have a negative impact on a business"s operations and revenue. Lack of data accuracy and integrity can result in misguided marketing strategies and missed opportunities. Without a proper system in place to manage customer relationships, businesses may struggle to maintain consistent quality and service levels, leading to a decline in customer satisfaction and loyalty.

Therefore, it is essential for businesses to invest in an effective CRM system that is tailored to their specific needs and goals. With the right tools in place, businesses can build stronger relationships with their customers and achieve their long-term objectives with greater success.