aftersales的音标为["ɑːftə,seɪlz],基本翻译为“售后服务”,速记技巧为:注意单词的发音,可以尝试使用音节划分法来记忆。
Aftersales: 词源为拉丁语,意为“在售后服务之后”。其变化形式主要有afterservice(售后服务)、aftersalesservice(售后服务服务)、aftersalessupport(售后服务支持)等。
相关单词:
customer service:客户服务,词源同customer,表示“顾客服务”。
warranty:保修,词源同warranty,表示“担保”或“保证”。
satisfaction:满意度,词源同satisfy,表示“使满意”。
complaint:投诉,词源同complain,表示“抱怨”或“投诉”。
guarantee:保证,词源同guarantee,表示“担保”或“保证”。
售后服务是企业在销售产品后向消费者提供的服务,包括安装、调试、培训、维修、退换货等。良好的售后服务可以提高消费者满意度,增强品牌形象和市场竞争力。同时,售后服务也是企业的一项重要业务和责任,需要企业不断改进和完善。
常用短语:
1. aftersales service(售后服务)
2. warranty period(保修期)
3. repair and maintenance(维修保养)
4. customer satisfaction(客户满意度)
5. aftersales support(售后服务支持)
6. spare parts supply(零配件供应)
7. aftersales training(售后服务培训)
双语例句:
1. We provide excellent aftersales service to ensure customer satisfaction.(我们提供优质的售后服务,以确保客户满意。)
2. The company"s aftersales support is excellent, with prompt response to all queries.(该公司的售后服务支持非常出色,对所有询问都能迅速回应。)
3. The car"s warranty period expired, but we still received aftersales support from the dealer.(汽车保修期已过,但经销商仍向我们提供了售后服务。)
4. We need to improve our aftersales maintenance system to ensure better reliability and efficiency.(我们需要改进我们的售后服务维修体系,以确保更高的可靠性和效率。)
5. The spare parts supply for this equipment is very good, with prompt delivery and good quality.(该设备的零配件供应非常好,交货迅速且质量优良。)
6. After receiving aftersales training, the technicians have a better understanding of the equipment and are able to perform repairs efficiently.(经过售后服务培训后,技术人员对设备有了更好的了解,能够更有效地进行维修。)
英文小作文:
Aftersales Service: The Key to Customer Loyalty
In today"s competitive market, providing excellent aftersales service has become a key factor in maintaining customer loyalty and earning their trust. From warranty periods to repair and maintenance, spare parts supply to aftersales support, companies must ensure that they deliver the best possible service to their customers.
Aftersales service is not just about fixing the problem, it"s about building a relationship with your customers. It"s about providing them with a sense of security and trust, knowing that they can rely on your company for support when they need it most. After all, a happy customer is a loyal customer, and loyal customers are the lifeblood of any business.
By investing in quality aftersales service, companies can ensure that their customers are satisfied and remain loyal, while also improving their reputation and brand image in the process. Ultimately, a strong aftersales service strategy can help companies to grow and prosper in today"s competitive market.